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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeMarcus Jackson

February 5, 2026

5  out of  5
rating by DeMarcus Jackson
"Sam made it super easy, quick, and was straight to the point on my deals and documents!"
We responded:
"Thanks so much for the fantastic rating, DeMarcus! We are so glad you had a positive experience with us here on State Farm Agent Gillian Verde’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kenny DeFranco

February 4, 2026

5  out of  5
rating by Kenny DeFranco
"Super friendly and helpful assisting with claims. I've just had my second claim thru them and won't be going anywhere else."
We responded:
"Thank you for your kind review of State Farm Agent Gillian Verde’s Team. We appreciate it! Thank you for the amazing review, Kenny! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Prisila Villanueva

February 2, 2026

5  out of  5
rating by Prisila Villanueva
"My agent Gillian was able to get me big savings on my insurance , the entire process was smooth and easy . Definitely a good experience and happy customer , thank you ! :)"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gillian Verde’s Team! We deeply appreciate your kind words here in Malakoff . "
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Bubba Thetford

January 30, 2026

5  out of  5
rating by Bubba Thetford
"Was very good with helping with the insurance quote and trying to get the best option. Sam was awesome and knowledgeable and a very big help"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Bubba, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gillian Verde’s Team—we are always here to help! "
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raksha wolfblood

January 29, 2026

5  out of  5
rating by raksha wolfblood
"Very helpful and answered every question I had"
We responded:
"Thank you for the 5-star review, raksha! Here on State Farm Agent Gillian Verde’s Team, we are proud to serve our community and appreciate your recognition. "
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Reba

January 26, 2026

5  out of  5
rating by Reba
"Stephanie always goes above and beyond to get me the best coverage possible. Highly recommend!"
We responded:
"Reba, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Matthew Wyatt

January 26, 2026

5  out of  5
rating by Matthew Wyatt
"My agent Sam went above and beyond to get me the lowest price and saved me a lot of money! Thank You so much!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sheila Barker

January 22, 2026

5  out of  5
rating by Sheila Barker
"I love Stephanie! I trust her totally with what’s best for my home and car. It’s nice to talk to someone who cares."
We responded:
"We appreciate your review, Sheila. We are so happy that you had such a wonderful experience with State Farm Agent Gillian Verde’s Team here in Malakoff ! "
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José Leaños

January 16, 2026

5  out of  5
rating by José Leaños
"Max was the best! He made this whole process so smooth and got me awesome prices!! The whole experience was a 10/10"
We responded:
"Thank you so much for the 5-star rating, José! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Gloria Smith

Gloria Smith

January 16, 2026

5  out of  5
rating by Gloria Smith
"Max has been very helpful in office with all my service needs."
We responded:
"Gloria, thank you for your wonderful review of State Farm Agent Gillian Verde’s Team! Gloria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gillian Verde’s Team! "
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Eric Hubbard

January 14, 2026

5  out of  5
rating by Eric Hubbard
"Very friendly and easy to work with. Made a great change with them."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Trina Salinas

January 13, 2026

5  out of  5
rating by Trina Salinas
"My insurance agent Sam was great, very helpful!"
We responded:
"Trina, thank you for your wonderful review of State Farm Agent Gillian Verde’s Team! Trina, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gillian Verde’s Team! "
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Candice Ellis

January 9, 2026

4  out of  5
rating by Candice Ellis
"Sam was a big help setting up my new policies, he was very patient with me. But, he still has to take my money."
We responded:
"Candice, Thank you for your feedback! We're happy to hear that Sam was patient and helpful in setting up your new policies. As for taking your money— it’s all to make sure you’re well protected! If you have any questions or need further assistance, we’re always here to help. Welcome to Gillian Verde State Farm!"
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Debbie Boles

January 8, 2026

5  out of  5
rating by Debbie Boles
"Max was very helpful in office, would recommend yo give them a try!"
We responded:
"Debbie, Thank you for your recommendation! We're glad Max was helpful during your visit. We appreciate you encouraging others to give us a try and look forward to assisting you again in the future!"
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N R

January 7, 2026

5  out of  5
rating by N R
"Been very patient with me. Easy to talk to. Explained things clearly"
We responded:
"Thank you for your kind feedback! We’re happy to hear that our team was patient, easy to talk to, and explained everything clearly. Providing clear communication and support is very important to us, and we appreciate you taking the time to share your experience."
Profile photo of Debbie

Debbie

January 7, 2026

5  out of  5
rating by Debbie
"Very positive interaction with Max. He was friendly, competent and informative."
We responded:
"Debbie, Thank you for sharing your positive experience with Max! We're glad to hear he was friendly, knowledgeable, and helpful throughout your interaction. We’ll be sure to pass along your kind words to him!"
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Brenda Gandy

January 6, 2026

5  out of  5
rating by Brenda Gandy
"Our Insurance company is always there to help us with all our needs."
We responded:
"Brenda, Thank you so much for your kind words! We're delighted to hear that our team has been there to support you with all your insurance needs. Providing excellent service is our top priority, and we truly appreciate your trust and loyalty!"
Profile photo of Randi Owen

Randi Owen

January 6, 2026

5  out of  5
rating by Randi Owen
"Gillian was able to get my vehicle insurance at half the price I was paying!! She provided excellent service and made sure I had the coverage needed to suit my needs."
We responded:
"Randi, Thank you so much for your kind words! Providing excellent service and ensuring our customers feel confident in their insurance is our top priority. Please don’t hesitate to reach out if you need any further assistance! Welcome to Gillian Verde State Farm!"
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Rhonda Walters

January 5, 2026

5  out of  5
rating by Rhonda Walters
"Stefanie has followed thru with me on every step to change my coverage. She explained everything step by steo"
We responded:
"Rhonda, Thank you for sharing your experience! We’re thrilled to hear that Stephanie provided clear explanations and guided you through every step of changing your coverage. We appreciate your trust in us and are always here to help with any future insurance needs."
Profile photo of Duane Downes

Duane Downes

January 5, 2026

5  out of  5
rating by Duane Downes
"Great people to work with"
We responded:
"Duane, Thank you so much for your kind words and for trusting us with your insurance needs. We're glad to hear that our team was able to assist you effectively, especially during such a difficult situation like a hit and run. We strive to be great people to work with, and your recommendation means a lot to us. Please don’t hesitate to reach out if you have any questions or need assistance in the future!"
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Mason Shaffner

January 2, 2026

5  out of  5
rating by Mason Shaffner
"I've had nothing but positive experiences since switching to this insurance provider. Whether it be simple questions about coverage or more severe matters such as handling a hit and run I was involved in, they have always been exceptionally helpful. I highly recommend them to anyone looking to make a switch."
We responded:
"Mason, Thank you so much for your kind words and for trusting us with your insurance needs. We're glad to hear that our team was able to assist you effectively, especially during such a difficult situation like a hit and run. Your recommendation means a lot to us, and we’re always here to help with any questions or concerns you may have in the future!"
Profile photo of Hector Larralde

Hector Larralde

December 30, 2025

5  out of  5
rating by Hector Larralde
"Auto insurance. Ease of service and information."
We responded:
"Hector, Thank you for your 5-star review! We appreciate you and your business, come back AND see us! Happy New Year!"
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Steve Whitehead

December 29, 2025

5  out of  5
rating by Steve Whitehead
"Sam was great. Very informational and helped me a lot!"
We responded:
"Steve, Thank you for the wonderful review for Sam! We appreciate your office visit and feedback. Welcome back to TX :)"
Profile photo of Holden Sparks

Holden Sparks

December 9, 2025

5  out of  5
rating by Holden Sparks
"Finally fixed my account after so many people tried and couldn't. I can finally pay my bills online again."
We responded:
"Holden, Thank you for your feedback! We're thrilled to hear that we were able to resolve your account issue and get your online bill payments up and running smoothly. If you need any further assistance, please don't hesitate to reach out!"
Profile photo of Joshua Sandquist

Joshua Sandquist

December 9, 2025

5  out of  5
rating by Joshua Sandquist
"Was very helpful on getting my lowest insurance rate to date. Respectful when i had a lower rate and came back with a better offer a half a year later."
We responded:
"Joshua, Thank you so much for your kind words! We're thrilled to hear that we could help you secure your lowest insurance rate and provide even better offers over time. Your satisfaction and trust mean a lot to us. Please don't hesitate to reach out if you need any further assistance in the future!"