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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alanah Landess

August 26, 2025

5  out of  5
rating by Alanah Landess
"Madison was amazing!! Very easy to work with and answered all questions I had!"
We responded:
"Alanah, Thank you so much for your kind words! We’re thrilled to hear that Madison was able to assist you and make the process easy. If you have any more questions or need further help, please don’t hesitate to reach out. We appreciate your support!"
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Marianne Thurston

August 26, 2025

5  out of  5
rating by Marianne Thurston
"Madison was so friendly, accommodating, efficient, knowledgeable, reassuringly professional, and courteous."
We responded:
"Marianne, Thank you for your wonderful feedback! We’re delighted to hear that Madison provided friendly, efficient, and professional service. Your kind words mean a lot to us and to Madison personally. If you ever need assistance again, we’re here to help!"
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Bridgette Chairez

August 26, 2025

5  out of  5
rating by Bridgette Chairez
"Max helped me add my daughter to our policy since she is a new driver. He made it a quick and easy processes."
We responded:
"Bridgette, Thank you for sharing your experience! We’re glad to hear that Max made adding your daughter to your policy quick and easy. We appreciate your trust and are here to help whenever you need us."
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Marisela Moreno

August 22, 2025

5  out of  5
rating by Marisela Moreno
"Max Yesca was really helpful, he answered me every single question I had..excellent service AND (He speaks Spanish)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you and answer all of your questions. We're proud to have team members like him who provide excellent service and can support our Spanish-speaking customers. We appreciate your feedback and look forward to serving you again!"
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Alex mainini

August 20, 2025

5  out of  5
rating by Alex mainini
"I talked with Stephanie A. She was so kind, conversational and very helpful. I actually felt like I was talking with a friend. It was so seamless to cancel the insurance on a car I sold and get a new price for my new purchased car. Def reccomend!!!"
We responded:
"Thank you for sharing your experience! We’re delighted to hear that Stephanie made the process so easy and friendly for you. Our goal is to provide seamless service that feels personal, and it’s great to know Stephanie achieved that. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Omar Villa

August 19, 2025

5  out of  5
rating by Omar Villa
"I had the pleasure of working with Sebastian Frosch, and I can confidently say his customer service is outstanding. From the very beginning, he was professional, attentive, and genuinely committed to helping me with my needs. Sebastian went above and beyond to ensure everything was clear, smooth, and handled quickly. He listened carefully, provided thoughtful solutions, and made sure I felt valued throughout the entire process. His communication was prompt and transparent, and he always followed up to make sure nothing was left unresolved. It’s rare to find someone who combines such a high level of knowledge with genuine care for their customers. Sebastian truly sets the standard for excellent customer service, and I wouldn’t hesitate to recommend him to anyone."
We responded:
"Omar - Thank you so much for your thoughtful and generous feedback! We’re delighted to hear about your positive experience with Sebastian. He truly values providing attentive and transparent service, and it’s wonderful to know that his efforts made a difference for you. We appreciate your recommendation and look forward to continuing to serve you with the same level of care and professionalism. :) "
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Donna Martin

August 19, 2025

5  out of  5
rating by Donna Martin
"Had a great conversation with Stephanie today she was extremely helpful and she jumped right on things trying to help me save some money. Thank You Stephanie we will take again."
We responded:
"Donna- Thank you so much for your kind words! We’re thrilled to hear that Stephanie was able to assist you promptly and help you save money. We look forward to serving you again soon!"
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Bruce Schwanbeck

August 14, 2025

5  out of  5
rating by Bruce Schwanbeck
"Shopping insurance for autos, home, and rv. Sebastián Frosch a fellow German at State Farm Insurance did an outstanding job making sure I was getting the correct coverage. Highly recommend."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Sebastián provided outstanding service and helped you find the right coverage for your autos, home, and RV. We appreciate your trust and look forward to assisting you with your insurance needs in the future!"
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Michael Raver

August 13, 2025

5  out of  5
rating by Michael Raver
"Sebastian answered all my Questions and provided expert advice on how all the various options work with all the features and benefits, and he even discussed the possible downsides. This kind of knowledge, thoroughness, and honesty are the qualities I want in an agent. Though State Farm was not able to get anywhere close to my current coverage and price, I have no doubt Sebastian will reach out if (when) that changes shortly, and I look forward to giving him my auto and possibly home insurance business."
We responded:
"Thank you for your thoughtful and detailed review! We're glad to hear that Sebastián took the time to thoroughly explain all the options, including both benefits and potential downsides. Honesty and expertise are values we strive for, and it's wonderful to know they made a positive impression. While we understand State Farm couldn’t match your current coverage and price at this time, we appreciate your openness to future opportunities. Sebastián will be ready to assist whenever the situation changes, and we look forward to the possibility of earning your business. Thank you again for your trust and consideration!"
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Floyd Stout

August 13, 2025

5  out of  5
rating by Floyd Stout
"Max was fantistic, Need more like him."
We responded:
"We’re honored by your positive feedback! Thank for leaving a wonderful review for our Max!"
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lolita dutton

August 11, 2025

5  out of  5
rating by lolita dutton
"I am satisfied with my experience, they fixed my billing issue"
We responded:
"Thank you for your feedback! We're glad we could resolve your billing issue to your satisfaction. If you need any further assistance, please don't hesitate to reach out. We're here to help!"
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isela romero

August 10, 2025

5  out of  5
rating by isela romero
"Sebastian was very helpful in explaining all the coverage options available to me. He was also very professional and knowledgeable."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Sebastian was able to help you understand all the coverage options and provide professional, knowledgeable service. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!"
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Joshua McKinley

August 4, 2025

5  out of  5
rating by Joshua McKinley
"Picked up the phone within seconds of my call and answered all my questions very knowledgeably, kindly, and personably. It almost felt like I was talking to someone I knew."
We responded:
"Joshua, thank you for leaving a review for our office based on your experience, we're happy to welcome you to our State Farm agency!"
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Amanda Toombs

August 4, 2025

5  out of  5
rating by Amanda Toombs
"Friendly, informative, and helpful. Got me set up and out the door in a flash. Thanks Samuel appreciate you!!"
We responded:
"Amanda, thank you for leaving a review for Sam! Sam enjoys getting to know our customers while providing the best protection plan in place. Welcome to our State Farm Agency. :)"
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Julio Salas

August 1, 2025

5  out of  5
rating by Julio Salas
"I just saved a bundle on my monthly insurance thanks to the dream team at State Farm! Gillian worked her magic, Madison took care of all the policy details like a pro, and Stephanie answered the phones with the kind of friendliness that makes you wonder if she moonlights as your favorite aunt. I added my youthful (but well-behaved!) son to the policy and even got him some supplemental coverage. And somehow, I’m still paying less than I was with that place that promises savings in 15 minutes or less… with a gecko. Well, guess what, Gecko? I found better service, better savings, and zero reptiles. Thanks Gillian, Madison, and Stephanie—y’all are the real insurance Avengers!"
We responded:
"Julio, Thank you so much for your fantastic review! We're thrilled to hear that Gillian, Madison, and Stephanie provided you with exceptional service and helped you save on your insurance. It means a lot to us that you trust our team to take care of your family’s coverage—and we love the “insurance Avengers” nickname! If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!🦸‍♀️"
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Tom Luong

July 31, 2025

5  out of  5
rating by Tom Luong
"I was looking for better insurance rate after my old insurance increase my policy by 30%. I had been calling many popular insurance companies but none of them able to give me a low rate until Sam from Gillian Verde State Farm contacted me & got me a lower price. I never have policy with State Farm before but I'll recommend them if you want a better rate & friendly service. Thank you!"
We responded:
"Thank you for sharing your experience! We're glad Sam and the team at Gillian Verde State Farm were able to help you find a better rate and provide friendly service. We appreciate your recommendation and look forward to continuing to support your insurance needs. If you ever have questions or need assistance, don’t hesitate to reach out!"
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Judith Aguillon

July 30, 2025

5  out of  5
rating by Judith Aguillon
"Agent Sebastian was the best. Made the process quick and easy. Need more agents like him. Thank you again for all your help!"
We responded:
"Judith, thank you for your thoughtful review for Sebastian! Im happy to hear that he made everything quick and easy for you. Welcome to Gillian Verde StateFarm! "
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brian crow

July 30, 2025

5  out of  5
rating by brian crow
"I had a great experience working with Maddison changing my car and renters insurance! She was so helpful with my quote and changing my policy. I would recommend her to all my friends."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steven Hood

July 21, 2025

5  out of  5
rating by Steven Hood
"She was very kind and she was very helpful I've been having a lot of problems the last year and she just made the transfer to the new insurance with State Farm very easy and I just want to say she is a fantastic person that listens and helps as much as she possibly can so to all at State Farm thank you and I really appreciate all your wonderful help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Melody Stephenson

July 18, 2025

5  out of  5
rating by Melody Stephenson
"Sebastian was very helpful to walk me through the issues I was having with the safe and drive/state farm app! He's a keeper!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paty Roman

July 18, 2025

5  out of  5
rating by Paty Roman
"I had a AWESOME experience here at State Farm! Gillian Verde did a great job explaining my policies and such a great supportive team behind her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Fisher

July 16, 2025

5  out of  5
rating by Cindy Fisher
"We have been State Farm customers for close to 30 years and love every agent we have had, however I want to say that Gillian was super attentive , listening to me today, and very helpful with our families needs. Would recommend her and the agency to anyone !!!"
We responded:
"We’re thankful for your feedback Cindy, we're super happy to have you as our customer. We look forward continuing to serve you and your family. "
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Steven Hulsey

July 14, 2025

5  out of  5
rating by Steven Hulsey
"Great guy, very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kim Mitchum

July 10, 2025

5  out of  5
rating by Kim Mitchum
"Working with Sebastian was an absolute pleasure. The entire process was smooth and straightforward. He took the time to present multiple options to ensure we found the best fit for our coverage needs. His knowledge of all the coverages we required was impressive, and we feel confident and excited about making the move to State Farm. Sebastian was attentive, quick to respond, friendly, and professional throughout. Highly recommend!"
We responded:
"We appreciate your kind words for our awesome team member Sebastian! Don’t hesitate to reach out if you need anything else. Welcome to Gillian Verde State Farm~ Mitchum Family "
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Kenny Martin

July 8, 2025

5  out of  5
rating by Kenny Martin
"Sam was very profession. 15 min process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"